Case Study – XXVI

Our position: The airport was only playing fair in insisting that Disney relocate its greeters.

Case Study – XXIV

Senior Orlando International Airport officials moved closer Wednesday to addressing complaints from limousine owners who say Disney’s new shuttle service is getting preferential treatment.

Disney’s free buses leave cabs in lurch

The parents of 3-year-old Noah Hockenberry weren’t looking forward to shepherding him through Orlando International Airport while dragging the family’s luggage.

Case Study – XXII

ORLANDO — Limousine operators asked airport officials Monday to end an arrangement that allows Walt Disney World to whisk visitors directly to the resort without having to wait for luggage, saying it has given the company an unfair advantage and could put many of them out of business.